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Kovid Goyal 2014-09-14 13:50:41 +05:30
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manual/faq.rst
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@ -817,13 +817,10 @@ There are several possible things I know of, that can cause this:
* If the crashes happen specifically when you are using a file open dialog, * If the crashes happen specifically when you are using a file open dialog,
like clicking on the Add Books button or the Save to Disk button, then like clicking on the Add Books button or the Save to Disk button, then
you may have an issue with the windows file open dialogs on your you may have an issue with the windows file open dialogs on your
computer. You can tell calibre to use its own file open dialogs by computer. Some |app| users have reported that uninstalling the SpiderOak
setting the environment variable ``CALIBRE_NO_NATIVE_FILEDIALOGS=1``. encrypted backup software also fixes these crashes. If you do not wish to
See `How to set environment variables in windows <http://www.computerhope.com/issues/ch000549.htm>`_. uninstall SpiderOak, you can also turn off "Enable OS integration" in the
Some |app| users have reported that uninstalling the SpiderOak encrypted SpiderOak preferences.
backup software also fixes these crashes. If you do not wish to uninstall
SpiderOak, you can also turn off "Enable OS integration" in the SpiderOak
preferences.
If none of the above apply to you, then there is some other program on your If none of the above apply to you, then there is some other program on your
computer that is interfering with |app|. First reboot your computer in safe computer that is interfering with |app|. First reboot your computer in safe