diff --git a/manual/faq.rst b/manual/faq.rst
index 6a8cbf3082..d9864478d0 100644
--- a/manual/faq.rst
+++ b/manual/faq.rst
@@ -795,7 +795,8 @@ There are several possible things I know of, that can cause this:
       setting the environment variable ``CALIBRE_NO_NATIVE_FILEDIALOGS=1``.
       See `How to set environment variables in windows <http://www.computerhope.com/issues/ch000549.htm>`_.
       Some |app| users have reported that uninstalling the SpiderOak encrypted
-      backup software also fixes these crashes.
+      backup software also fixes these crashes. If you do not wish to uninstall
+      tSpiderOak, you can also turn off "Enable OS integration" in the SpiderOak preferences.
 
 If none of the above apply to you, then there is some other program on your
 computer that is interfering with |app|. First reboot your computer in safe