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Kovid Goyal 2011-04-16 07:33:48 -06:00
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src/calibre/manual/faq.rst
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@ -487,7 +487,13 @@ menu, choose "Validate fonts".
I downloaded the installer, but it is not working? I downloaded the installer, but it is not working?
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Downloading from the internet can sometimes result in a corrupted download. If the |app| installer you downloaded is not opening, try downloading it again. If re-downloading it does not work, download it from `an alternate location <http://sourceforge.net/projects/calibre/files/>`_. If the installer still doesn't work, then something on your computer is preventing it from running. Try rebooting your computer and running a registry cleaner like `Wise registry cleaner <http://www.wisecleaner.com>`_. Best place to ask for more help is in the `forums <http://www.mobileread.com/forums/usercp.php>`_. Downloading from the internet can sometimes result in a corrupted download. If the |app| installer you downloaded is not opening, try downloading it again. If re-downloading it does not work, download it from `an alternate location <http://sourceforge.net/projects/calibre/files/>`_. If the installer still doesn't work, then something on your computer is preventing it from running.
* Try rebooting your computer and running a registry cleaner like `Wise registry cleaner <http://www.wisecleaner.com>`_.
* Try temporarily disabling your antivirus program
* Try downloading the installer with an alternate browser. For example if you are using Internet Explorer, try using Firefox or Chrome instead.
Best place to ask for more help is in the `forums <http://www.mobileread.com/forums/forumdisplay.php?f=166>`_.
My antivirus program claims |app| is a virus/trojan? My antivirus program claims |app| is a virus/trojan?
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