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Kovid Goyal 2013-02-20 16:50:33 +05:30
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manual/faq.rst
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@ -692,7 +692,7 @@ Post any output you see in a help message on the `Forum <http://www.mobileread.c
|app| freezes/crashes occasionally? |app| freezes/crashes occasionally?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
There are six possible things I know of, that can cause this: There are several possible things I know of, that can cause this:
* You recently connected an external monitor or TV to your computer. In * You recently connected an external monitor or TV to your computer. In
this case, whenever |app| opens a new window like the edit metadata this case, whenever |app| opens a new window like the edit metadata
@ -700,10 +700,6 @@ There are six possible things I know of, that can cause this:
you dont notice it and so you think |app| has frozen. Disconnect your you dont notice it and so you think |app| has frozen. Disconnect your
second monitor and restart calibre. second monitor and restart calibre.
* You are using a Wacom branded USB mouse. There is an incompatibility between
Wacom mice and the graphics toolkit |app| uses. Try using a non-Wacom
mouse.
* If you use RoboForm, it is known to cause |app| to crash. Add |app| to * If you use RoboForm, it is known to cause |app| to crash. Add |app| to
the blacklist of programs inside RoboForm to fix this. Or uninstall the blacklist of programs inside RoboForm to fix this. Or uninstall
RoboForm. RoboForm.
@ -714,6 +710,13 @@ There are six possible things I know of, that can cause this:
* Constant Guard Protection by Xfinity causes crashes in |app|. You have to * Constant Guard Protection by Xfinity causes crashes in |app|. You have to
manually allow |app| in it or uninstall Constant Guard Protection. manually allow |app| in it or uninstall Constant Guard Protection.
* Spybot - Search & Destroy blocks |app| from accessing its temporary files
breaking viewing and converting of books.
* You are using a Wacom branded USB mouse. There is an incompatibility between
Wacom mice and the graphics toolkit |app| uses. Try using a non-Wacom
mouse.
* On some 64 bit versions of Windows there are security software/settings * On some 64 bit versions of Windows there are security software/settings
that prevent 64-bit |app| from working properly. If you are using the 64-bit that prevent 64-bit |app| from working properly. If you are using the 64-bit
version of |app| try switching to the 32-bit version. version of |app| try switching to the 32-bit version.