From a3e8511e680505c9607e04e09157cc86e2703d05 Mon Sep 17 00:00:00 2001 From: Kovid Goyal Date: Tue, 30 Oct 2012 07:54:53 +0530 Subject: [PATCH] ... --- manual/faq.rst | 15 ++++++++++++++- 1 file changed, 14 insertions(+), 1 deletion(-) diff --git a/manual/faq.rst b/manual/faq.rst index c8a7b67d27..d7d6367f69 100644 --- a/manual/faq.rst +++ b/manual/faq.rst @@ -674,7 +674,20 @@ If you still cannot get the installer to work and you are on windows, you can us My antivirus program claims |app| is a virus/trojan? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -Your antivirus program is wrong. Antivirus programs use heuristics, patterns of code that "looks suspicuous" to detect viruses. It's rather like racial profiling. |app| is a completely open source product. You can actually browse the source code yourself (or hire someone to do it for you) to verify that it is not a virus. Please report the false identification to whatever company you buy your antivirus software from. If the antivirus program is preventing you from downloading/installing |app|, disable it temporarily, install |app| and then re-enable it. +The first thing to check is that you are downloading |app| from the official +website: ``_. |app| is a very popular program +and unscrupulous people try to setup websites offering it for download to fool +the unwary. + +If you have the official download and your antivirus program is still claiming +|app| is a virus, then, your antivirus program is wrong. Antivirus programs use +heuristics, patterns of code that "look suspicious" to detect viruses. It's +rather like racial profiling. |app| is a completely open source product. You +can actually browse the source code yourself (or hire someone to do it for you) +to verify that it is not a virus. Please report the false identification to +whatever company you buy your antivirus software from. If the antivirus program +is preventing you from downloading/installing |app|, disable it temporarily, +install |app| and then re-enable it. How do I backup |app|? ~~~~~~~~~~~~~~~~~~~~~~~~~~~