From a9ec36f9165e2aae92d5a5dbd2dbb79d0f5279dc Mon Sep 17 00:00:00 2001 From: Kovid Goyal Date: Sat, 9 May 2015 09:04:37 +0530 Subject: [PATCH] Add note about Smart Scroll incompatibility on OS X --- manual/faq.rst | 13 ++++++++----- 1 file changed, 8 insertions(+), 5 deletions(-) diff --git a/manual/faq.rst b/manual/faq.rst index b737a3ddea..8045c1f7cb 100644 --- a/manual/faq.rst +++ b/manual/faq.rst @@ -890,12 +890,15 @@ some functionality, such as drag and drop to not work. Finally, some users have reported that disabling UAC fixes the problem. -calibre is not starting on OS X? -~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ +calibre is not starting/crashing on OS X? +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -One common cause of failures on OS X is the use of accessibility technologies that are incompatible with the graphics toolkit calibre uses. -Try turning off VoiceOver if you have it on. Also go to System Preferences->System->Universal Access and turn off the setting for enabling -access for assistive devices in all the tabs. +One common cause of failures on OS X is the use of accessibility technologies +that are incompatible with the graphics toolkit calibre uses. Try turning off +VoiceOver if you have it on. Also go to System Preferences->System->Universal +Access and turn off the setting for enabling access for assistive devices in +all the tabs. Another cause can be some third party apps that modify system +behavior, such as Smart Scroll. You can obtain debug output about why calibre is not starting by running `Console.app`. Debug output will be printed to it. If the debug output contains a line that looks like::