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Kovid Goyal 2014-08-22 21:20:34 +05:30
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manual/faq.rst
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@ -863,7 +863,7 @@ Downloading from the Internet can sometimes result in a corrupted download. If t
* Try temporarily disabling your antivirus program (Microsoft Security Essentials, or Kaspersky or Norton or McAfee or whatever). This is most likely the culprit if the upgrade process is hanging in the middle.
* Try rebooting your computer and running a registry cleaner like `Wise registry cleaner <http://www.wisecleaner.com>`_.
* Try a clean install. That is, uninstall |app|, delete :filepath:`C:\\Program Files\\Calibre2` (or wherever you chose to install |app|). Then re-install |app|. Note that uninstalling does not touch your books or settings.
* Try a clean install. That is, uninstall |app|, delete :filepath:`C:\\Program Files\\Calibre2` (or wherever you previously chose to install |app|). Then re-install |app|. Note that uninstalling does not touch your books or settings.
* Try downloading the installer with an alternate browser. For example if you are using Internet Explorer, try using Firefox or Chrome instead.
* If you get an error about a missing DLL on windows, then most likely, the
permissions on your temporary folder are incorrect. Go to the folder