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GwR FAQ revision
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@ -107,6 +107,7 @@ My device is not being detected by |app|?
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Follow these steps to find the problem:
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* Make sure that you are connecting only a single device to your computer at a time. Do not have another |app| supported device like an iPhone/iPad etc. at the same time.
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* If you are connected an Apple iDevice (iPad, iPod Touch, iPhone), use the 'Connect to iTunes' method in the 'Getting started' instructions in `Calibre + Apple iDevices: Start here <http://www.mobileread.com/forums/showthread.php?t=118559>`_.
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* Make sure you are running the latest version of |app|. The latest version can always be downloaded from `the calibre website <http://calibre-ebook.com/download>`_.
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* Ensure your operating system is seeing the device. That is, the device should be mounted as a disk that you can access using Windows explorer or whatever the file management program on your computer is.
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* In calibre, go to Preferences->Plugins->Device Interface plugin and make sure the plugin for your device is enabled, the plugin icon next to it should be green when it is enabled.
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