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Add entry to crash/freeze FAQ for native file dialog problems

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Kovid Goyal 2013-10-23 07:13:37 +05:30
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7
manual/faq.rst
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@ -791,6 +791,13 @@ There are several possible things I know of, that can cause this:
that prevent 64-bit |app| from working properly. If you are using the 64-bit that prevent 64-bit |app| from working properly. If you are using the 64-bit
version of |app| try switching to the 32-bit version. version of |app| try switching to the 32-bit version.
* If the crashes happen specifically when you are using a file open dialog,
like clicking on the Add Books button or the Save to Disk button, then
you may have an issue with the windows file open dialogs on your
computer. You can tell calibre to use its own file open dialogs by
setting the environment variable ``CALIBRE_NO_NATIVE_FILEDIALOGS=1``.
See `How to set environment variables in windows <http://www.computerhope.com/issues/ch000549.htm>`_.
If none of the above apply to you, then there is some other program on your If none of the above apply to you, then there is some other program on your
computer that is interfering with |app|. First reboot your computer in safe computer that is interfering with |app|. First reboot your computer in safe
mode, to have as few running programs as possible, and see if the crashes still mode, to have as few running programs as possible, and see if the crashes still