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Kovid Goyal 2011-01-17 09:59:50 -07:00
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src/calibre/manual/faq.rst
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@ -101,6 +101,17 @@ We just need some information from you:
Once you send us the output for a particular operating system, support for the device in that operating system Once you send us the output for a particular operating system, support for the device in that operating system
will appear in the next release of |app|. will appear in the next release of |app|.
My device is not being detected by |app|?
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Follow these steps to find the problem:
* Make sure that you are connecting only a single device to your computer at a time. Do not have another |app| supported device like an iPhone/iPad etc. at the same time.
* Make sure you are running the latest version of |app|. The latest version can always be downloaded from `http://calibre-ebook.com/download`_.
* Ensure your operating system is seeing the device. That is, the device should be mounted as a disk that you can access using Windows explorer or whatever the file management program on your computer is
* In calibre, go to Preferences->Plugins->Device Interface plugin and make sure the plugin for your device is enabled.
* If all the above steps fail, go to Preferences->Miscellaneous and click debug device detection with your device attached and post the output as a ticket on `http://bugs.calibre-ebook.com`_.
How does |app| manage collections on my SONY reader? How does |app| manage collections on my SONY reader?
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